Forward Media Group, Inc

Give Your Site Visitors What They Want

A week ago, a website visitor advised me that a specific link was not working on our new website. We fixed it, advised the visitor of the correction, apologized and moved on. WRONG!

Fixing it is fine, but I should have sent the visitor the information he wanted directly and swiftly.

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Become a Fan of FMG on Facebook

Become a fan of Forward Media Group on Facebook, and you’ll be entered for a chance to win a hardback copy of “REWORK” the new book from Jason Fried and David Hansson of 37 Signals (if you’re already a fan, you’ve already entered). This is required reading at Forward Media Group, and it’s a really insightful book, with some really great back-to-basics tactics.

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